Return policy
We want you to love your Pillow Talk Club pieces. If something isn't right, we're here to help.
The basics
- You have 30 days from delivery to request a return.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Hygiene note: for health and hygiene reasons, the Sunday Bralette can only be returned if unworn with its hygiene tag/liner intact. Worn intimates cannot be accepted.
- Final sale and discounted items may not be eligible — this will be noted on the product page.
How to start a return
Email adminpillowtalkclub@gmail.com with your order number and the item(s) you'd like to return. We'll send instructions and a return address.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.
Exchanges
Want a different size or colour? Start a return for the original item and place a new order so you're not waiting on stock.
Return shipping
Customers are responsible for return shipping costs unless the item arrived faulty or incorrect. We recommend a tracked service — we can't be responsible for returns lost in transit.
Faulty or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we'll make it right at no cost to you.
[Add your return mailing address before launch.]